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FAQ
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How do you ship products?We ship our products through USPS which comes with package protection. Also, prior to shipping, we gently press out, lint-roll, fold and package your item(s) with care.
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Do I have to pay an additional shipping fee?Only order(s) under $50 will require a $2.00 shipping fee.
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How do I care for my custom t-shirt(s) and/or headwear?CARE INSTRUCTIONS: T-SHIRTS 1. Turn inside out before putting into washer machine. 2. Use liquid detergent only when in washer machine or hand washing. 3. Put in dryer inside out on low heat or let air dry. 4. Prior to ironing, turn inside out. HEADWEAR 1. Handle by its brim at all times. 2. Never rest on its brim. 3. Dust with a soft-bristle brush to keep it clean. 4. Avoid exposure to high temperatures (i.e. stoves, radiators, lamps, etc), for heat will shrink the interior sweatband. 5. Store in a cool, dry place to help retain its shape.
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Do you provide the t-shirt(s), mug(s), mask(s), etc? Or do I have to purchase it on my own prior to recieving my order?"Yes, we provide the shirt(s), mug(s), mask(s), etc for your order. You will not have to purchase those items prior to recieving your order.
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Do you offer curbside pickup?Yes, we do offer curbside pickup.
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What format do I need to submit (or send out) my custom image(s) as?When you submit your custom image(s), it must be a PNG or JPEG file.
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Do you offer wholesale?Yes, we do offer wholesale. Prior to submitting an order form on our "Customize Your Ideas" page, you are required to type in the number of items you would like to order inside of the provided field titled quantity.
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Is there an additional fee for custom hand-drawn logos?Yes, there will be an additional fee for any design(s) you would like to have hand-drawn (as more time will be required to do so). However, this fee varies depending on your request.
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